Refund policy

RETURNS & EXCHANGES

All exchanges require proof of purchase.

We want you to be happy with your purchase! Please email us at erica@prairiebuffalo.com within 30 days from receipt of your item so that we can determine the best resolution as quickly as possible. 

All returns are at our sole discretion.  

Returned items must be unused and in re-sellable condition to be determined by us. You are responsible for any mailing costs associated with returning the item if purchased online. Please ship with a tracking number and insurance to ensure we receive the shipment.  

Credit for online purchases (minus any shipping costs) will be issued to you as a code that can be used online for any future purchase. Once your return is received and inspected, a code will be issued to you within 3 business days.

Order cancellations can be made by emailing us within 12 hours of placing your order. 

For hygienic reasons, all earrings are final sale. All sale and custom items are final sale.